Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Trusted Online Store for Quality Shopping (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://avvioshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This looks so comfortable. Bought it for my mom. Hope she’ll like it. It’s really soft and light weight
In principle unstable the foot insole, with the use I know adapted well. Legueras, pleasant and with the vercro you can adapt to the swollen foot. Pretty to look at, the lining of the strips is not plastic.
Beautiful, soft, comfortable, arrived quickly by new mail, the size chart of the seller is consistent. Recommend💯
It took a while to arrive but it was worth the wait, exact size and comfortable
like clour pink discreet for fast walk with no pretend are nice. the image on the website is correct. they have a low sole and are comfortable if you have tired feet
The seller sent the order quickly, the shoes are light as it looks in the photo. I hope it will not disappoint me in the process of wearing either. it is very comfortable for every day. there is a smell of glue, hope it will wear out.
Fast delivery. Plastic flops, too big and too wide for my feet. I have slim legs. Besides, okay.
Sandals are comfortable. Only dissappoint is that one of the outer soles is slightly damaged. I hope this will not affect comfort in wearing these sandals.
The parcel arrived very quickly. The slippers are soft, nice, bought for wearing at home. It's all right. Thank you.
Learning 40 I ordered 41. Very comfort. Some slips. Value equal to price.
The flip flops are not bad, I'm a little tight, I hope they will stretch over time, the delivery is fast, I recommend it.
Comfortable lightweight for the feet but not compliant size I ordered a 35 but too big it is rather a 36 a little disappointed
Cute, especially very comfortable, I loved it and the cheap price
Chudovi. For a university, a foot of 26.3 cm with a non-witted pidyom was already! I'm a little girl. Tylki Tayu a bad smell-Poki on the balcony to hold
The shoes were delivered very quickly, they fit very well. I also like that they are adjustable.
The slippers are comfortable, the sole is flexible and soft.
Good flip flops, soft up leather. z., for size 39 ordered 40, summer is hot and strong thaw feet, fit perfectly. The insole is velvet fabric, the sole is orthopedic and comfortable. The product is delivered quickly within two weeks in Italy.
Good sandals. Looks as pictured. Colour is good. Size is good. I chose one size bigger than usual shoe size.
I hope they are very functional. The size is a little large. Hard to get there.