Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Trusted Online Store for Quality Shopping (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://avvioshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The goods, having turned off everything, came to the non-ushkodzhenya with a description, having received a gift for a gift until the day of the people, my uncle's seller
Fast shipping from reliable seller. Packaging was done well so items were delivered in perfect condition.
Is functional and as shown in the original publication. Works properly and I recommend it.
Super!!!! I'm rather overjoking. M'yakenky, not for a dotik and a Duge of greenhouses. Orientate according to your rozmir. Bathrobe. Shvidke Vidplovlennya that garny sell! I recommend to mind))))
Meets the three b good nice cheap. The robe is very cool very fast delivery in nine days .. I would certainly recommend it to a friend
Good product, as is the one in the image. Quality with respect to the price. Being 100% functional. If I recommend
Super fast I recommend it 100 percent I have already bought several
A good housecoat (for home, not for the bathroom), warm and looks solid. Didn't fade during washing and didn't shrink or change shape after washing. Rich dark blue color. Soft, long almost to the floor. The sleeves are a little shortened, which allows you to comfortably wash dishes or do other small things around the house without rolling them up. I am very pleased with the product, I recommend it.
Ordered on 2 November and arrived on 7 November. It is a thick and soft material that feels like a microscopic fire. It is recommended to wear it immediately after shower to absorb the bite or to wear it as pajamas. It's very good.
It is to the exact extent that it says, it is very warm, this robe ask with confidence and sleep warm
Thank you so much to the supplier-excellent quality of the dressing gowns (soft, thick, long, well-stitched, stable bright color after washing), very fast delivery, much ahead of time. My wife and I are delighted. Recommend both supplier and product!
Very cosy and beautiful, The bright colours just make me happy wearing it. And it's so comfy. Also love the deep pockets! Didn't realise they would come in so handy.
Very happy by the very soft material and warm washing at 20 degree and did not dye and even at dryer on synthetic ready to store did not move. Really happy with my purchase. Thank you
It's Pretty Green, so it's unusual and nice, it seems that women wear a little longer, but they will wear it mainly in winter. I'm looking forward to it, I think it's easy to do laundry.