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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It is a completely original device, the battery comes to the 100%, it takes me to arrive in two weeks counting 4 days to send, it comes with mica/screen protector and its case, it is very well cared for does not have any rayon, and I recommend you do not be afraid to buy it🤞🏼
Excellent Product always reliable the seller does not pay import expenses
Wowww incredible tenelefono I thought it would be a scam oh a robbery, but I love it in good condition and everything is working super well without a doubt if they catch it with more Discount and they want to move to iphone do it they will not regret, the only bad thing is the wait it takes 4 weeks but outside of that all well, it was worth the wait
The truth is that I was a little afraid but 10/10 so far everything is fine, it works perfectly I arrive days earlier than expected, I recommend the seller I return in a month to say as follows.💖
It arrived like new without scratches or wear, the battery at 100%, I recommend the seller since the order arrived faster than expected, less than two weeks
fast delivery to Botswana..The phone is clean and works perfectly
Super loved the product received. I recommend this seller as it was faithful in the descriptions and delivery
Excellent, product, the 100% battery Very nice
Good day I have already bought, previously and always meet, with the quality and shipping of your items are original come in your box, bring gift accessories, mica case, your cable etc. I recommend to this store, regarding very excellent iphones. I'll keep buying.
Good phone
Very beautiful, in perfect condition, it delayed Colombia to the Valley of the Cauca 38 days, very satisfied with the purchase, I hope not to have problems.😅🥳
The phone is good and the battery health is 100%. But this country was not us but Korean. It is of good quality and I recommend this seller and this item
It is my second purchase, no problem with customs, arrived in perfect condition battery to the real 100% verified on 3utools. This seller is highly recommended. 5 stars.