Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Trusted Online Store for Quality Shopping (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://avvioshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I have not yet. I will try it and express an opinion sincerely and transparently. I have not yet. I will try it and express an opinion sincerely and transparently. I have not yet. I will have a sincere and transparent opinion.
This stuff definitely works. Definitely made the wrinkles & redness on my eyes reduce by a lot. Use it every other night. I didnt use it on my face though, but I am 100% sure it would work amazing on face wrinkles! On my face I used the Cerave retinol resurfacing serum and it reduced all my redness & brightened my skin :) both are a forever staple in my skin care routine.
This eye cream is amazing! I've only been using it for two weeks and I've seen a noticeable difference
arrived according to the description, not yet tested
The quality is super, but I don't know the result
Thanks for quick delivery. The cream around the eyes is great. I really like that it comes with a video, that is, you don’t have to touch anything with your hands. It is easily applied, quickly absorbed and also smells great. It tightenes leaks and makes the wrinkles small unlucky. Thank you
The order arrived quickly, the composition of the cream is super, the texture is delicate, it is quickly absorbed, the shelf life is up to 2027 years, thank you
arrived on time, packaged well, expiration date is indicated on the package) I didn’t notice about the instant removal of the bags, but for now let’s help, it doesn’t work.
Super seam, a fine for glasses. Me to be like it. The roller is twisted. I will be easier. I recommend it. 2 days shipping to Ukraine.
The parcel arrived so quickly. I didn't try it at all. I trusted the reviews.
Very good, first time
The cream arrived well thanks to the seller for the description of the item is very exact just need to try
This package deal is great-for an eye cream that I have used successfully for a while, the price is very good. The function of the eye cream is great for me-I use it in the morning to make sure my eyes are not so puffy and dark circles disappear during sleep. Wrinkles are smoothed out very well, and through continuous use, the aging phenomenon around my eyes has been minimized.
I liked the function of eye cream very much. I use it every day so that my eyes are not so swollen and dark circles disappear during sleep.
Purchased about 11/2 month ago and just now needing to buy again. The 'after' picture (right) is taken after about 3 weeks of use. Clearly you can see the difference. My bags are much less deep and dark. Cream is lightweight, and absorbs well. Will never use any other products.My skin feels refreshed and i have recommended this product to my family and friends.
Thank you very much for the fast delivery. Everything is great.
The box and the cream itself that was sent does not correspond to what is on the page. What can I say danger! Creams.
My daughter told me about this product & how well it has worked for her. I bought it hoping it help. I have been blown away by the results!! I100% recommend this eye cream.
Two weeks before Ukraine. Packaging, the smell of cream is super. Of course, you won't understand anything right away, so I'll add the review in at least a week. Today photographed his face and smeared. So far I am satisfied with everyone and I can recommend the seller and his product.
Work well, can see the effect after 2 days, nice smell and gentle on the skin. Wife commented that my skin feel softe