Shipping & Returns

Shipping

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	10-30 Business days
Canada, Europe	10-30 Business days
Australia, New Zealand	10-30 Business days
Central & South America	15-30 Business days
Asia	10-20 Business days
Africa	15-45 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Your Trusted Online Store for Quality Shopping (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://avvioshop.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Buyer

Review

Ч***а

verifed buyer

29 May 2025

The dress itself is beautiful, I've wanted it for a long time. But with the color, I made a mistake ((((it's not a beautiful yellow color in real life, in the picture it's a fashionable yellow, but in reality, it's a completely different color).

Б***а

27 May 2025

perfect thing, 158 cm tall, but it’s terrible, good quality, nice fabric

Л***а

20 May 2025

Gorgeous knitted cardigan With jeans, with a dress 🔥 My height is 164 cm I wear size S

А***а

16 May 2025

I liked the dress, my face is nice, I have size m, height 173, length of the dress to the ankle ankle

Е***а

13 May 2025

Madly beautiful! My size is M, height 165.57 kg Need to steam

Customer

11 May 2025

What a pleasure))) for my size 42, I took L!)))) perfect!)) I recommend!)))

К***а

9 May 2025

I liked the cardigan jacket) it looks beautiful, fits many patterns, both jeans and dresses! Height 170, 97-74-107! The size fits, but keep in mind that it stretches very well! I will take pulls on the back to remove the paraphernalia! It's too heavy in weight, but I can't feel it on the body! I think S would be the right size! It arrived quickly, I recommend the seller! Thank you!

Ф***

8 May 2025

Everything is fine. the goods arrived quickly. Before sending, I asked the seller to send a photo in real life to make sure the appearance of the cardigan (dress), the seller sent it without any problems. The cardigan is very beautiful and stretches well. so very soft and pleasant with the body, looks the same as on girls in the reviews. for a height of 169 almost to the floor (without shoes 2-3 centimeters higher), on a flat move, of course, there is a chance of revenge on the street. fits true to size, I was afraid, I ordered M, although I wear S. You could have ordered a smaller size. sleeves full length. In general, take the point with confidence for all 100! In our showrooms these are three times more expensive.

П***а

7 May 2025

The first impression is very good! Let's see how the item will behave after washing, if I add something. The fabric is very soft. My measurements are 92-70-106 height 173, I took size M. I have a loose bust, but everything is fine.