Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Trusted Online Store for Quality Shopping (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://avvioshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The goods arrived quickly and before the appointed time. Really effective using this product, I will buy more
This product has great effects and feels like there are many differences. I am very satisfied with this purchase! Recommended Seller
The set works quite well. The paste will work well and on black and on silver. I still have to check if the filler and color will work but I don't have such deep scratches.
Received very fast, the product is very useful, with basically no color difference, paint polishing is not how, the overall feeling is OK.
The seller was very enthusiastic in providing the usage method, and the effect was really great. There was a noticeable feeling of change
When it arrived, the condition was good, the packaging was good, and it arrived before the date. I like the product to look of good quality
The package was delivered quickly and the packaging was very good. I tried it and the effect was the same as described by the seller
The effect is obvious. Very good, will buy again. Thank you.
I'm actually shocked at how well this worked! Buffed out some major scratches and makes the car look near-new. It does give off a bit of an odour... so probably don't spend too long using it.
Very good! Very good packaging, very cheap price, good products, and repurchase opportunities
Thank you seller! The goods arrived very quickly, very fast! The product is consistent with the description, I recommend this seller!
The item arrived without any damage, well packaged, will buy more from your store in the future...thank you
A few days ago, I scratched the car for a day. So I bought it. It works great. As you can see, the scratches on the car are gone.
These things are indeed effective. You can hardly see any scratches!! This product has saved me a lot of money!
The package is consistent with the description, the product is very good, I recommend the seller
The set is very cost-effective, and after using it, all the flaws on the car disappear. The effect is very obvious, and it is very convenient to use.