Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Trusted Online Store for Quality Shopping (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://avvioshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The uneven skin on my face has been smoothed out, and my face is now much tighter than before! It is not irritating. I apply this essence first after washing my face, and then apply the cream. It is no longer sensitive! The effect is very good and it is very suitable for my skin type.
Wrinkles make me look several years older, which made me very anxious. After seeing this product, many buyers have used it with good results. After buying it and using it for a while, I found that the effect is really good. My skin has returned to the firmness it had when I was young! ! It's really great! Will continue to repurchase!
Shipped on time... My wrinkles disappeared after using it for a while, love this product... I feel like my skin has become firmer and has a lifting effect, I look ten years younger than my actual age. Used I will repurchase it again after finishing it.
Thanks to this product, the fine lines around my mouth have faded. It is very gentle and has no adverse reactions.
I already got it! Logistics delivery quickly, did not delaymy use, now the skin condition is really much better!! highly recommend it!
I have been using it and it works. I highly recommend it! It is a trustworthy product.
I tried it right after receiving it. It was refreshing and not greasy. It was absorbed by the skin immediately. I kept using it for a while. I didn't expect that my wrinkles were really lightened. Individually packaged, very safe
The fine lines under my eyes are no longer visible during social distancing~Great! I love it! Love this essence! It feels great to use too! Can be applied morning and night
Difficult to offer this product as often the packaging is completely damaged. The three boxes are in the same condition. Of course the content is undamaged. The delivery I admit is extremely fast.
The wrinkles that became more and more obvious made me very unsure. I originally wanted to use medical aesthetics, but the price was too expensive and I gave up because I was afraid of the pain. I saw this anti-wrinkle serum online and it had good reviews, so I bought it and tried it. After using it for a period of time, the wrinkles on my face have been significantly reduced and become much firmer. I am really happy! !
I am really happy. After using a few boxes, I can see that I look younger. My friends around me are all praising me. The wrinkles under my eyes have faded a lot and my skin has become smoother.
I didn't expect that my neck lines have faded so much, and I have sensitive skin, so I don't feel any discomfort on my face and it's very comfortable. I will continue to repurchase. The customer service attitude is also very good. During the consultation, they patiently answered every question and explained many precautions. Friends who are worried about the effect can buy it with confidence!
I have been using it for a while, and today my family said that I have changed a lot, so I came here to review this essence.A must-have for travel, bring it with you every time you travel for peace of mind.
I use a small tube at a time and apply more to the corners of my mouth. Unexpectedly, the wrinkles around the corners of my mouth have been reduced. It is really effective. Please don't hesitate to place your order immediately.
I have oily skin and it is quickly absorbed into my skin after use and is not sticky. Moreover, the seller's after-sales service is very good and he patiently taught me how to use the essence. The wrinkles have really faded a lot after using it, which is great!
After using it for a while, I have obviously become much younger. Moreover, I used an original Apple camera to take pictures without beauty. The logistics was on time, the packaging was very good, and the seller was very good.
Not bad! Feedback after use. The experience is good, and the neck wrinkles are significantly reduced
It works, wrinkles have disappeared a lot
The experience is good! My skin has become much softer after using it. When I look in the mirror, I can see that my skin has become tighter.
good!